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Learn about Closing the Gap
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Field Tech on the Job
Detailed Info Capture
Performance Gap Analysis
New Best Practices
Symptom is Blinking Sensor Light
Measure Test Voltage
Replace CPU Board
Part Number is 34579
Kextil Automates Continuous Improvement for Field Service
Eliminate Manual Documentation
And Save 2 Weeks Per Field Tech Per Year
Guided Service Increases Accuracy, Reduces Time to Service
Easy Interaction with Enterprise Knowledge Increases First Time Fix
Gathers Diagnosis, Root Cause, and Fix in Real Time
Generate Actionable Analytics to Drive Field Performance
And Close the Gap with New Best Practices
Kextil Analytics Platform
What is the value to your organization of getting all of your field techs performing as well as the top 10%? You know the profit potential would be huge. So why is this a difficult challenge?
It is difficult becuase you don't have access to information that allows you to identify specific areas of improvement. Today's field service automation solutions are only capable of telling you what happened? But there is no way to understand why and how those results were acheived.
Kextil is the only solution that can capture the full workflow from the service event. So you now can understand
time required for key tasks like root cause diagnois and fix
successful and unsuccessful troubleshooting attempts
use of knowledge bases or service history
Most important is the Kextil automates this process giving you unique insight and a scalable solution for the first time.