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What is the value to your organization of getting all of your field techs performing as well as the top 10%? You know the profit potential would be huge. So why is this a difficult challenge?
It is difficult becuase you don't have access to information that allows you to identify specific areas of improvement. Today's field service automation solutions are only capable of telling you what happened? But there is no way to understand why and how those results were acheived.
Kextil is the only solution that can capture the full workflow from the service event. So you now can understand
Most important is the Kextil automates this process giving you unique insight and a scalable solution for the first time.
Kextil's speech recognition solution for field service organizations increases workforce utilization and first time fix rates. The key is increasing the flow of information between headquarters and the field and vice-versa
“Kextil is experience changing. There are multiple dimensions of improvement, a paradigm shift. This is the future of service” –Sr Director, Services-Global IT Infrastructure Supplier
“This could be a game changer”, Global Director Field Technology Development- Global Semiconductor Equipment Manufacturer