Kextil’s Modular Software provides both flexibility in product features as well as cost. The application is broken down into three functional modules that can be deployed simultaneously or as independent features. The Modules include:
The vAdmin module eliminates the mundane tasks that most techs hate, manual documentation. Kextil’s voice platform eliminates the manual documentation process. Less documentation and administration time equals more time available for revenue generating, service time.
Kextil SuperVisior solves the problem of uneven compliance with best practices, which impacts both customer satisfaction and cost. SuperVisor leverages both vAdmin and vKnow to build and insure that best practice processes are used in the field.
The vKnow module eliminates the need for shadow programs and guesswork about what is really happening on each and every job. Call closure detail does not provide nearly enough detail to build an impactful understanding of field performance. With vKnow all service event information captured and recorded by vAdmin is gathered in a central database.
PCE stands for process capture engine. This powerful module enables you to pull detailed workflows directly from the field.
Kextil Voice Editor
Kextil's deep understanding of field service and manufacturing workers' interaction with information has been rolled up into a easy to use toolset. Now everybody can create powerful speech based applications for field service and manufacturing.